Customers, Communication & Care

All orders will receive confirmation emails including tracking numbers once shipped. By logging into your account will allow you to follow up on all that information.

If you have any unanswered questions please feel free to contact customer service at 815-337-0541 or via our contact us page and one of our representatives will quickly resolve any issues you may incur.

Please note that the number of days quoted for standard and express shipping refers to transit time only. Additional time (typically one business day) is required for processing in-stock orders. Standard transit time is 5 - 7 days, priority is typically 2 - 3 days and express is 1 - 2 days